This document constitutes the full legal agreement between crikax and every registered player on the platform. By creating an account and using any crikax service — including cricket betting, live casino, slots, bingo, and crash games — you confirm that you have read, understood, and accepted these Terms & Conditions in their entirety.
In these Terms & Conditions, the following definitions apply unless the context clearly indicates otherwise:
By registering a crikax account, accessing the crikax platform, or using any Service offered by crikax, you unconditionally agree to be bound by these Terms & Conditions, together with the crikax Privacy Policy, Responsible Gaming Policy, and any applicable bonus or promotional terms published on the platform at the time of use. All of these documents are incorporated by reference into this agreement.
Your continued use of the crikax platform following any published amendment to these Terms & Conditions constitutes your acceptance of the revised terms. It is your responsibility to review these Terms & Conditions regularly. crikax recommends that you save or print a copy of this document for your personal records.
If you are acting as an agent or on behalf of another person, you represent and warrant that you have the authority to bind that person to these Terms & Conditions, and that both you and that person satisfy the eligibility requirements set out in Section 03 below.
To register and use the crikax platform, you must satisfy each of the following eligibility requirements at the time of registration and on a continuing basis throughout your use of the Services:
crikax reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory documentation within the timeframe specified by crikax may result in account suspension and the withholding of any pending withdrawal.
Each player may hold only one registered account on the crikax platform. The creation of multiple accounts by a single individual — whether under the same identity or using different names, email addresses, phone numbers, payment methods, or device identifiers — is strictly prohibited and constitutes a material breach of these Terms & Conditions.
When registering a crikax account, you are required to provide accurate, complete, and current information. This includes, but is not limited to, your full legal name, date of birth, email address, and mobile number. You must update your account information promptly if any details change. crikax is not liable for any losses or service disruptions arising from inaccurate account information provided by the player.
crikax applies a Know Your Customer (KYC) verification process to all accounts. You may be required to submit one or more of the following documents at registration or prior to processing a withdrawal:
crikax reserves the right to refuse account registration or to close an existing account at its discretion, without being required to provide a reason, provided that any legitimate player balance is returned to the player via the original deposit method where such return is technically and legally feasible.
You are solely responsible for maintaining the confidentiality and security of your crikax account credentials, including your username and password. You must not share your login credentials with any other person. crikax strongly recommends that you use a unique, strong password for your crikax account and that you enable two-step verification where available.
You must notify crikax immediately at [email protected] if you become aware of or suspect any unauthorised access to or use of your account. crikax will not be liable for any loss or damage arising from your failure to comply with this obligation or from your negligent or unauthorised disclosure of your login credentials.
Any activity conducted through your crikax account — including bets placed, deposits made, bonuses claimed, and withdrawals requested — is your sole responsibility, regardless of whether you authorised the activity at the time. You are responsible for all actions taken under your account credentials.
crikax accepts deposits and processes withdrawals exclusively in Bangladeshi Taka (BDT, ৳) through the following approved payment methods: bKash, Nagad, Rocket, and Upay. No other payment methods are currently supported. crikax does not accept cryptocurrency, international bank wire transfers, or credit card payments at this time.
Deposits: The minimum single deposit amount is ৳100. Deposits are processed instantly upon confirmation from the relevant mobile financial service provider. crikax does not charge a deposit fee; however, your mobile financial service provider may apply transaction charges in accordance with their own fee schedule, for which crikax bears no responsibility.
Withdrawals: Withdrawal requests are processed to the same payment method used for the original deposit, subject to KYC verification being complete. The minimum withdrawal amount and applicable processing timeframes are displayed within the player cashier section at the time of the withdrawal request. crikax reserves the right to request additional documentation before authorising a withdrawal.
Funds Policy: Player funds held in crikax accounts are used exclusively for the purpose of placing bets and participating in Games. crikax does not pay interest on player account balances. Funds deposited into a crikax account must not originate from criminal activity or any unlawful source.
crikax reserves the right to reverse a deposit or withhold a withdrawal if there are reasonable grounds to suspect fraud, bonus abuse, money laundering, or a breach of these Terms & Conditions. In such cases, crikax will notify the player and, where required by law, disclose relevant information to the appropriate authorities.
crikax may from time to time offer bonuses, free spins, cashback offers, deposit match promotions, and other incentives to registered players. All bonuses are subject to specific terms and conditions that are published alongside each individual promotion. Players must read and understand the specific terms of each promotion before accepting any bonus.
General bonus terms that apply across all crikax promotions unless otherwise stated include the following:
crikax monitors player activity for patterns consistent with bonus abuse. Such patterns include, but are not limited to, placing low-risk or balanced bets solely to satisfy wagering requirements, creating multiple accounts to claim the same promotion, and exploiting technical errors in the calculation of bonus credits. Where bonus abuse is identified, crikax reserves the right to void the bonus, cancel any associated winnings, and close the player's account.
All bets placed on the crikax platform are subject to the specific rules applicable to the relevant sport, game, or event type. Game-specific rules are accessible within each game or betting section of the platform and form part of these Terms & Conditions by reference.
The following general betting rules apply across all crikax sports betting and casino products:
The following activities are strictly prohibited on the crikax platform. Engaging in any of the following constitutes a material breach of these Terms & Conditions and may result in immediate account suspension, forfeiture of account balance, and notification to relevant authorities:
crikax uses automated and manual monitoring systems to detect prohibited conduct. Where a breach is confirmed, crikax reserves the right to void all bets and casino rounds associated with the breach, confiscate the account balance, and permanently close the account with no obligation to return deposited funds in cases of fraud or criminal conduct.
crikax is committed to promoting responsible gaming across all of its Services. The platform provides a range of tools to help players manage their gaming behaviour, all of which are accessible from within the player account settings without the need to contact customer support:
crikax strictly enforces the 18+ age requirement and applies age verification as part of the KYC process. If crikax has reasonable grounds to believe that a player is under the age of 18, the account will be suspended immediately and any funds will be withheld pending age verification.
For further guidance on responsible gaming resources available in Bangladesh, please visit the crikax Responsible Gaming page.
All content on the crikax platform — including but not limited to the crikax brand name and logo, website design, layout, graphics, text, software, databases, game content, betting interfaces, odds data, and all other materials — is the exclusive intellectual property of crikax or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the crikax platform for personal, non-commercial gaming purposes only. This licence does not permit you to:
Any unauthorised use of crikax intellectual property will result in immediate termination of the player's licence to use the platform and may give rise to legal action under applicable intellectual property and civil law.
To the fullest extent permitted by applicable law, crikax and its operators, directors, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or in connection with your use of the crikax platform, including but not limited to:
In any event, the total aggregate liability of crikax to any player in connection with any claim shall not exceed the total value of funds deposited by that player in the 30-day period immediately preceding the event giving rise to the claim.
Nothing in these Terms & Conditions limits or excludes liability for fraud, wilful misconduct, or any other matter for which liability cannot be excluded under applicable law.
crikax collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions. By registering a crikax account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
Personal data collected by crikax is used for the following purposes: account registration and management, KYC identity verification, payment processing, customer support, fraud and AML monitoring, responsible gaming compliance, and platform improvement. crikax does not sell player personal data to third parties for marketing purposes.
crikax applies 256-bit SSL encryption to all data transmitted between your device and the crikax platform. Passwords are stored in hashed form and are never accessible to crikax staff in plain text. Players are encouraged to enable two-step verification to add a further layer of security to their account.
crikax reserves the right to amend, update, or replace these Terms & Conditions at any time. When a material change is made, crikax will notify registered players by publishing the updated Terms & Conditions on the platform with a revised "Last Updated" date. In cases of significant changes, crikax may also send a notification to the email address registered to your account.
It is your responsibility to review the Terms & Conditions periodically. Your continued use of the crikax platform following the publication of any amendment constitutes your acceptance of the revised terms. If you do not agree to the revised terms, you must stop using the platform immediately and contact [email protected] to arrange the closure of your account and the return of any legitimate remaining balance.
These Terms & Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which crikax is operated, without reference to conflict of law provisions.
In the event of a dispute between a player and crikax, the player is encouraged to contact crikax customer support in the first instance at [email protected]. crikax will make reasonable efforts to resolve disputes informally and in good faith. Where a dispute cannot be resolved informally, both parties agree to submit to the exclusive jurisdiction of the courts or arbitration body designated by crikax at its sole discretion.
crikax's decision on any betting or gaming dispute — including determinations of void bets, game malfunctions, and bonus eligibility — is final, subject only to manifest error. All decisions will be communicated in writing to the player's registered email address.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the crikax platform, please contact the crikax support team through the following channels:
When contacting support regarding a specific dispute or complaint, please include your registered account username, the date and time of the relevant transaction or event, and a clear description of the issue. crikax aims to acknowledge all written complaints within 24 hours and to resolve them within 14 calendar days of receipt.
The crikax Terms & Conditions are designed to create a fair, transparent, and secure environment for every player on the platform. Here is a summary of the six core protections embedded in this agreement.
The crikax platform is strictly restricted to adults aged 18 and above. Age verification is a mandatory part of the KYC process. Any account suspected of underage use is suspended immediately pending documentation review.
All deposit and withdrawal terms are clearly stated in the player cashier. The minimum deposit is ৳100 via bKash, Nagad, Rocket, or Upay. crikax does not charge deposit fees and processes all transactions with full transparency.
Every crikax bonus and promotion is accompanied by clear, plain-English terms including wagering requirements, eligible games, and time limits. No hidden conditions. Players know exactly what they are accepting before claiming any offer.
All data transmitted between your device and the crikax platform is encrypted with 256-bit SSL. Passwords are never stored in plain text. Two-step verification is available to every player for an additional layer of account protection.
Deposit limits, session reminders, cooling-off periods, and full self-exclusion are built into every crikax account. These tools are accessible without a support request and reflect crikax's commitment to player welfare over platform revenue.
The crikax support team is available around the clock via live chat and email. All written complaints are acknowledged within 24 hours and resolved within 14 calendar days. Dispute outcomes are communicated in writing to the player's registered email.
Now that you are familiar with the crikax Terms & Conditions, you are ready to enjoy everything the platform has to offer — from live cricket betting and BPL markets to slots, bingo, and the full live casino experience. All Services are available to verified players aged 18 and above.